Shipping policy

ROVELLE Shipping Policy

UK delivery

Standard delivery costs £1.99. Delivery is free on orders of £50 or more.

Estimated delivery time is 9–15 business days from the date you place your order, including processing and transit.

International delivery

Delivery costs £4.99 for supported international destinations.

Estimated delivery time is generally 9–15 business days from the date you place your order, including processing and transit. Some destinations have an estimated delivery time of 8–14 business days from the date you place your order. Available shipping options and the applicable estimate are shown at checkout.

Processing and delivery times

The delivery estimates above include order processing and transit time, measured from the date you place your order to delivery. Business days exclude weekends and public holidays.

Delivery times are estimates rather than guaranteed arrival dates. Public holidays, customs clearance and carrier delays may affect delivery. This does not affect your statutory rights.

Delivery addresses

Please check that your delivery address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible at rovelleshop@outlook.com. We may be unable to change the address once your order has been dispatched.

Delayed or missing orders

If your order has not arrived within the expected delivery timeframe, email rovelleshop@outlook.com with your order number so we can investigate and help resolve the issue.

Returns

For information about returning an order, please read our Refund & Returns Policy.

Contact

For shipping or delivery enquiries, email rovelleshop@outlook.com.